Shipping & Delivery – Kiyana Fashion
We aim to deliver your favorite fashion pieces as quickly as possible. Below are our shipping policies, estimated delivery times, and other important details.
📦 Shipping Policy
- Order Processing Time: Orders are processed within 24-48 hours after payment confirmation.
- Delivery Partners: We ship via trusted courier services such as Delhivery, Blue Dart, Xpressbees, Ekart, and Shiprocket to ensure timely deliveries.
🚚 Estimated Delivery Time
🔹 Delivery times are approximate and may vary due to unforeseen circumstances.
💰 Shipping Charges
- Free Shipping on all orders above ₹999.
- Orders below ₹999 will have a standard shipping charge of ₹50.
- Cash on Delivery (COD) orders will have an additional charge of ₹50.
📍 Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS & Email.
- You can also track your order here by entering your tracking number .
📦 Undelivered Orders & Reattempts
- If delivery is unsuccessful, our courier partner will attempt delivery twice before returning the package.
- Ensure your address and contact details are correct to avoid delays.
🚨 Important Notes
- We currently ship only within India.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Delays may occur due to weather conditions, strikes, or courier service disruptions.
📞 Need Help?
For any shipping-related queries, contact us:
📩 Email: support@kiyanafashion.com
📞 Call/WhatsApp: +91 7278411691
⏳ Support Hours: Mon-Sat, 10 AM – 6 PM
